BullGuard Reviews

I have never heard of Bullguard anti-virus, and this morning, I received notification that I have been charged for their services. I called their customer service agent, and when I told him this, he hung up on me. Looks like a scam to me.

My 92 year old father uses Bullguard on his PC. He cannot get access to any useable Bullguard content since he changed his email address. I cannot express how much stress this has caused him. Every time I visit we try and get logged in to useable content with no success. They simply cannot provide any kind of useable help. Useless beyond belief.

Hi the automatic renewal kicked in at a crazy price.
I checked and could get the product for less than half the renewal, so I checked the status and confirmed what I have just read in another review they have been bought out. They have dropped out of the premier product list as well. I will be looking elsewhere for protection.

I have been using Bullguard Premium Protection but when I got the renewal notice I wanted to change my payment details (diff card) and found it almost impossible to do so.

Looked on Trustpilot and saw a number of complaints from the last year so looked on the Internet for possible answers.

It seems Norton bought out Bullguard & Avira security products in December 2020, which I am afraid explains everything. Norton has a reputation for being BLOATWARE & almost impossible to deal with.

Armed with this information, I am now looking elsewhere for protection - quite likely to go to BitDefender.

Hope this helps others.
Bill

Not happy with how they treat a loyal customer who's used their product for years, just had a popup telling me to renew for £50 for one year....just went on G2A website and got a code for 3 years premium BullGuard for £25....

But saying that the premium version offers nothing good but for that price i got it anyway, dont even get the VPN included in premium so what are people paying more money for premium for when all you get is some identify theft and network scanner?

I signed up to continue my cover, & paid £49 from my account, but shortly after I got an email from Bullguard that my cover was about to expire, & then another shortly after. Alarmed that I was about to lose my cover I looked into the procedure of agreeing to pay for & install it. The result was that Bullguard added a further 2 years of cover, & debited my account for a further £49. The warnings by email that my cover was expiring continue repeatedly almost every day. I reply to them for clarification that my cover is intact, to no avail. Their cover against virus etc, in the past has been ok, but this mess is nothing for them to be proud of. I am 87 & in failing health, & only intended to take 2 years cover; £49 is quite a chunk out of my pension, & I want a refund of the mistaken extra 2 years cover.

This bloat/malware came preinstalled on a brand new pc.

Whilst this is annoying and would usually just involve uninstalling it without ever running it, BullGuard itself acts like Malware.

The reason I say this is that even after uninstalling it - and choosing to fully remove - it leaves registry settings that interfere with chrome.

Specifically chrome says it is "Managed by your organization" and certain settings are locked out.

Ask yourself this - what kind of reputable company has to try to force its software on users, and can't even be uninstalled without it affecting the system?

Malware could be defined as any software intentionally designed to deprive users access to information - or which unknowingly interferes with the user's computer security and privacy.

Under this definition BullGuard *is* malware.

BullGuard...BullSh*t more like.

do not use bullguard premium protection its a pile of crap, windows 11 media player it does not work at all on bull guard, game booster is greyed out and does not work either. They cant even be bothered to finish a product properly and get it to work. Ill never use them again at all. Theres far better products on the market than bullguard. Bull guard your just a laugh!

Up until now, after several years, all OK, now I have worrying behaviour from the app - I have multi device protection expiring in more than a year, I had an expiry request today on the pc. I logged onto my account on the browser and confirmed I am not expired. I click on the chat link on the pc alert and I get to a message: "This page doesn't exist. You may have mistyped the address or the page may have moved. Go back to the home page"
How can a chat/help link from their app not work, after 5 minutes of going back and forth on my account searching for a non-existent alternative to 'chat' the renewal alert has dissappeared. Is this a hack, a malfunction or a scam - very worrying from a company and app that is supposed to safeguard my security.

This company took money out of my account for a computer that doesn't exist and tell me to get a refund I have to provide a transaction number I don't have and cant get so they keep the money what rats

I'm trying to cancel a subscription that was taking by auto renewal just now .There is no option to get a refund and cancel and the customer service is non existant.Dont use this company as you will see by the reveiws they are only answering happy customers .I have now received confirmation to say I have been refunded, not the easiest journey .But I have now edited my reveiw.

Very dissapointed I have been using for 3 years now it is supposed to cover 5 computers have just bought 2 tablets which I wanted to cover they charged me£11 more which they should not have done and cannot now add the tablets went on there chat site left a message still no reply

Decided to read trustpilot reviews before purchasing.
I have not purchased ever from Bullguard.com so I'm not commenting on their products.
Without doubt my biggest concern is "Continuous Payment Authority"
It's about time it was scrapped as it is open to abuse and fraud.
I would not go near any company that had poor feedback for CPA's.

I have found their anitvirus exceptional so I took out VPN. It just turns off my wifi the second I connect it. Customer services have been dealing with it for over a month with no success. True I can't be hacked but that is because I can't use the internet, it makes the system foolproof but pointless

Sick of Bullgaurd spamming me to buy there stuff when still weeks before they expire, also cannot run decent stuff because they quarantine legit stuff how bad is that, i just uninstalled them